Privacy Policy
How local network data and the feedback and diagnostics you choose to submit are handled.
Developer and scope
NetQuickCheck is developed by 珠海智煜越科技有限公司. This policy applies to the NetQuickCheck macOS app and its official website.
Data during normal use
To display and analyze network status, the app reads interface and network configuration, nearby Wi-Fi information, app traffic and connection data, and the results of checks you initiate. Monitoring records, reports and settings that need to be saved remain on your Mac and are not automatically uploaded as feedback.
App Traffic reads application, address, port, timing and traffic statistics. It does not read the contents of network communications. The app does not send advertising measurement or usage analytics data, and does not track you across apps or websites.
macOS controls access to Wi-Fi information and local networks through system permissions. You can manage these permissions in System Settings.
Feedback you choose to send
When you send feedback, we receive the description and category you enter, any screenshots you add, the app version and build number, the macOS platform identifier, and the feedback timestamp and identifier. We use this information to handle feedback and investigate issues. Information included in your text and screenshots is submitted with the feedback.
The feedback service also receives connection information needed to process the request, including the IP address and request time.
Basic environment information is optional and includes the macOS version, processor architecture and app interface language. The app diagnostics report is a separate option and is not attached by default.
Before sending, you can turn off environment information, turn off the diagnostics report or remove screenshots. Optional content you have not selected is not uploaded with that submission.
Optional app diagnostics
When app diagnostic logging is enabled, the app keeps a limited local summary of recent actions. A report is submitted to us only when you select the option to attach app diagnostics and send feedback. It helps us investigate unexpected app behavior.
The report selects up to 100 events from the last 15 minutes and may include:
- Action types and sequence, such as launching the app, starting or pausing tasks, exporting reports, purchasing, restoring purchases and sending feedback.
- Action results, such as started, succeeded, failed, cancelled or blocked.
- Predefined page or task categories, and normalized error categories such as permission denied, network timeout, storage failure or purchase validation failure.
- Relative event times, identifiers used to connect events within the report, and the number of events omitted because of recording limits.
The diagnostics report itself does not include input text, Wi-Fi names, IP or access point addresses, device names, probe targets, process names, file paths, network communication contents or complete system logs. Text and screenshots you add are separate feedback content.
Recent local diagnostics are limited to 24 hours and 500 events, with an additional file size limit. You can turn off diagnostic logging or clear existing records in the app's settings.
Network requests and Apple purchases
Quick checks, DNS queries, website checks, speed tests and continuous monitoring send requests to the relevant devices or servers. Targets receive the network information needed to complete those requests. Internet targets also see the connection's public IP address. Some quick checks run automatically at launch, when switching interfaces or when the network changes. Continuous monitoring repeats requests while running.
Quick checks may use a Google HTTPS address and Cloudflare's egress lookup service. Manual speed tests use Apple networkQuality; other speed test options use the selected Cloudflare or LibreSpeed service. These features send check requests or generated test data and do not upload your personal files.
Apple and the App Store handle purchases, payments and purchase restoration. The app receives verified entitlement status to unlock the corresponding features. We do not receive your payment card information.
Retention, management and contact
The feedback service normally retains submitted content for 180 days to handle feedback and investigate issues. Clearing local records does not delete feedback that has already been sent.
To request access to, correction of or deletion of submitted feedback, contact support@luxleaptech.com and provide your feedback receipt or relevant details so we can locate the submission.
Website access and policy updates
The website does not embed advertising trackers or third-party visitor analytics scripts. Servers delivering the pages may process necessary connection information such as IP address, request time and request path.
When our data handling changes, we update this policy and the date shown on this page.